Delivery


FREE HOME DELIVERY IN THE UK ON ORDERS OVER £1000
Large Furniture £49 for UK mainland delivery 2-3 weeks
Small Furniture £35 for UK mainland delivery 2-3 weeks
Small Items and Accessories £12.50 for UK mainland delivery 3-7 days
Extra Small Items £7.50 for standard UK delivery 3-7 days
Same Day or Express Delivery Price available on request 1-7 days


Our delivery charges are based on weight and size and will be calculated before you confirm you order. We will only charge up to a maximum of £49 for a standard UK weekday delivery. For example, if your order contains a large furniture item and two small items, the delivery charge will be £49 for a weekday delivery.

Furniture Delivery

Delivery of Accessories

Delivery Address

Please note that it is your responsibility to ensure that there is sufficient access to deliver any products you have ordered. Our delivery team will make every reasonable effort to deliver your furniture into a room you specify but cannot be held responsible if a particular piece will not fit, or for damage caused due to insufficient access. In particular, please consider any staircases or tight spaces which the product will have to fit through.

Delivery Enquiries
If you have any queries regarding delivery please contact us on 0800 088 6800 (01274 610961 from a mobile) or email info@shimu.co.uk. We are open from 9.30am to 5.30pm Monday - Friday and 10.00am - 4.00pm on Saturday.

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Returns

At Shimu we want you to be delighted with any item you buy from us. For this reason we offer a returns policy that gives you complete peace of mind. If for any reason you are unhappy with your purchase when it arrives, you can simply ask our delivery driver to return the item to our warehouse. We will then either replace it for you or provide you with a full refund.

We also provide you with a 14 day cooling off period. Simply inform us within 14 working days of the item being delivered that you wish to cancel the order. We will then arrange for the item to be picked up at our expense and will provide you with a credit for other Shimu products or a full refund. All that we ask is that the item is returned to us in an unused condition and in its original packaging. For full details see our terms and conditions.

Our furniture is extremely well packed for shipping but in the rare event that the goods you receive arrive damaged please contact us as soon as possible on 0800 088 6800 (01274 610961 from a mobile) or by email at info@shimu.co.uk. We will arrange to either have the item repaired if appropriate and if agreed with you, or to collect the damaged item and organise a replacement or full refund.

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Aftercare

Lacquered furniture should need little cleaning other than the regular use of a dry, soft cloth or duster. To remove any stains, use a dry or slightly damp cloth. Avoid the use of too much water as this will affect the surface. Frequent waxing should not be needed but can be carried out every couple of months using a good quality natural beeswax. Do not use the cheaper silicone furniture sprays as these may affect the finish. Never use any abrasive cleaning products or chemicals.

Products in a natural finish can be cleaned with a soft, damp cloth. Use a natural beeswax every few months to protect and nourish the wood.

Do not place hot or wet items directly onto the product surface as this can mark the finish. Clean any spills as soon as possible.

Avoid placing your furniture near a radiator or other heat source as this can lead to the wood drying out and shrinking, causing cracks or splitting. Ideally, leave at least a metre between your furniture and any heat source. Avoid also placing your furniture in strong, direct sunlight as the colour made fade over time.

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Ask a Question

If you have a specific question about this item then either give us a call on 0800 088 6800, chat with us online by clicking on the button at the bottom right of your screen, or fill out the form below and we'll get back to you as soon as possible.

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Nkuku Boxes, Bags & Baskets

Nkuku Boxes, Bags & Baskets

Beautiful, versatile storage options in an array of natural materials including palm leaf, jute and rattan. These baskets and boxes are perfect for holding everythng from shopping, laundry, toys or firewood with a warm, rustic character.
Ajari Jute Bag, Natural and Burgundy
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Ajari Jute Bag, Natural and Burgundy

ASC-NK-AB2301

Handwoven from eco-friendly jute, these bags are in a simple, striking design that combines the natural, warm texture of the jute with a soft shade...

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from £49.95
Ajari Jute Bag, Natural and Blue
from £49.95

Ajari Jute Bag, Natural and Blue

ASC-NK-AB2401

These Ajari jute bags are hand woven using eco-friendly jute, a strong, natural material that has an earth warmth and texture. The simple, striped ...

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from £49.95
Baba Storage Basket
from £39.95

Baba Storage Basket

ASC-NK-BB5401

These large baskets are handmade in Morocco using natural palm leaves. They are wonderful for storing everything from shoes or laundry to firewood ...

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from £39.95
Hasani Moroccan Shopper, Short Handles
£36.95

Hasani Moroccan Shopper, Short Handles

ASC-NK-HS0501

Great for shopping or for the beach, these shoppers are handmade in Morocco from natural palm leaf, finished off with brown leather handles.

£36.95
Hasani Moroccan Shopper, Long Handles
£39.95

Hasani Moroccan Shopper, Long Handles

ASC-NK-HS0601

Great as a shoulder bag for shopping or for the beach, these attractive bags are handmade in Morocco from natural palm leaf. Finished off with brow...

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£39.95
Rattan Chunky Basket
from £79.95

Rattan Chunky Basket

ASC-NK-RB3701

These lovely rattan baskets are handmade in Indonesia using traditional techniques. Ideal for storing everything from shoes or laundry to firewood ...

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from £79.95
Reclaimed Brick Box
from £19.95

Reclaimed Brick Box

ASC-NK-BB5201

These lovely, rustic reclaimed wooden boxes were originally used to form bricks, they are great for storage of small kitchen items or can even be m...

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from £19.95
Reclaimed Wooden Box
£49.95

Reclaimed Wooden Box

ASC-NK-WB0101

Perfect for storage, these charming rustic reclaimed boxes add a rural style to any interior. Ideal to hold toiletries in a bathroom or kitchen ess...

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£49.95
Hasani Moroccan Oversized Basket
£69.95

Hasani Moroccan Oversized Basket

ASC-NK-HB0701

Great for all kinds of storage, from kindling wood to shoes or laundry, this large basket is handwoven from natural palm leaf. The soft, golden hue...

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£69.95
Bavisha Leather Bag, Dark Tanned New
£195.00

Bavisha Leather Bag, Dark Tanned

ASC-NK-BB3701

These soft, stylish bags are handmade by a single craftsman from supple leather in a rich, dark tan. The top sides and handles each have a lovely s...

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